Aug
10th
Mon
10th
Anger Management in Real-Time: Assertive Communication: You Always Say Never!
“Always” and “never” are two words you should always remember never to use. Yet we frequently use them, especially when arguing about another person’s faults.
“You ALWAYS forget to put the toilet seat down!” or “You NEVER roll the toothpaste from the bottom!”
What style of communication uses these words this way? How might our language itself make anger management more difficult and what can we do about it?
